Blueface fax service can automatically deliver faxes to your email account as PDF attachments. This eliminates the need for a fax machine as your documents are sent and received as an email attachment.
An email client like Outlook, Thunderbird, Mail, Gmail etc. is used to send and receive faxes while the recipient will receive your fax as normal on a standard fax machine.
All Blueface 'Small Office' users are allocated a fax number when they sign up*. Other customers can apply for a fax number through the Blueface Shop or by contacting our team : sales@blueface.ie.
*You must maintain your monthly/yearly subscription payments to retain your allocated fax number.
You can create a PDF from the following programs in Microsoft Office: Access, Excel, InfoPath, OneNote, PowerPoint, Publisher, Visio and Word. It's very quick and simple to do and you can find details of how-to here.
In Microsoft Office for Apple Mac you can create PDFs in the folowing programs: Excel, PowerPoint and Word. From an open document: select File> Print> PDF> Save as PDF.
Find out how to create a PDF with Acrobat.
In Apple iWork you can create PDFs from the folowing programs: Keynote, Pages and Numbers. Simply open your file then select File> Export> PDF> Next> Export.
You can also send a fax as a plain text file/TXT document, this is good option for plain text documents. Any word processing program will save a document as a TXT file.
In Microsoft Word: File> Save As> from the Format drop down menu select Text Only and click Save.
In iWork Pages: File> Export> Plain Text> Next> Export.
Please remember when you save a document as a TXT file all formatting will be lost
Alternatively you can type out a fax in Notepad and save it as a TXT document from there.
Before you send a fax you must make sure you have an email address linked to your fax number.
Please refer to the section below Set your Email Address for Incoming Faxes for instrucations on how to do this.
Create a new email and use the attach feature to browse and find the document you wish to fax.
Select your fax document. It must be in either a PDF or TXT document format.
Once you have attached your fax document type the destination fax number, as you would dial it, in the "To" field followed by @fax.blueface.ie This will ensure your fax is correctly processed and delivered by the Blueface server.
login to your account and select "My Account" from the customer menu.
All numbers associated with your Blueface account are listed at the top of this page. If you have a fax number associated with your Blueface account it will appear here.
Scroll down the page until you come to a section titled "Set your email address for incoming faxes". Enter your preferred email address for fax delivery here.
If you require more than one email address to be listed please contact Blueface support@blueface.ie to request additional addresses. Another alternative is to create a new email address specifically for fax use e.g. fax@company.ie then all interested parties can use this to receive faxes.
In order to allow a fax to be sent our system needs to recognise the email address it is sent from. We need to know all the email addresses you want to send faxed with.
login to your account and select "My Account" from the customer menu.
In the section called "Your Fax e-mail(s)" you will see a list of the email we have associated with your account.
Below that you will see a text box where you can enter an new email address. Fill this with the email address you want to send faxes with and click on the 'Add Email' button on the right.
If the address you specified was in a valid format and was not yet listed on our system it will be added.
If you want to remove an email address from the list, click on the 'Remove' button on the right next to the unnecessary email address. This will send a message to our team who will review your query as soon as possible.
