What's an IVR?

An IVR, sometimes called a Virtual Receptionist, allows you to create a great customer experience and cut costs.

Improve your business’ image, handle calls more efficiently and help customers more swiftly with a professional Virtual Receptionist call answering platform. Whether you’re an entrepreneur starting out, or an emerging business that needs a more polished image, a Virtual Receptionist could enable more business opportunities by helping you to send calls to the right person or by providing you with a smart, professional presence

Having an IVR means you can have your customers self-navigate to the correct department in your company, this will save you and your customer time, eliminating the need for transferring calls.

Standard Blueface IVRs cost between €65 to €250 depending on the level of customisation. Higher levels of customisation may cost more. Then it's just €9.99 per month (Ex VAT) These can be ordered through Blueface directly or can be added to a package when purchased in a Carphone Warehouse store.

For more information on how about how a Virtual Receptionist could benefit your business or to get quote for customer pricing, please contact our Business Sales team on 01 524 2000.