You are here... Help & Advice Device Configurations Zoiper Softphone

Zoiper configuration

Zoiper is a FREE softphone, which allows you to make phone calls directly from your computer. It works on all most popular platform (Windows, Linux, Mac OS). It's compatible with Blueface (SIP and IAX). If you don't have it installed on your computer, you can download it there : Zoiper download.

For Linux users, we published a blog article with specific details on how to install and configure Zoiper on Ubuntu.

Once it is installed, follow our guide to get started. If you experience any issues, contact us at support@blueface.ie or post in our forum (you need to register 1st) : Blueface forum.

1. When you first start Zoiper, it should greet you with a screen like this:
   
   
   
   You don’t need to use the Zoiper service, because you are Blueface customer! So Select “I do not want to use this service”.
2. Zoiper will display this screen to confirm. Select “I’m sure, take me to the manual setup” and “Don’t ask me this question again” and click “OK”.
   
3. Now click on “Zoiper” and select “Preferences” to bring up your Preferences.
   
4. Select “Create new SIP account”. When the New Account box pops-up name it “Blueface” and click “OK”.
5. Now input your SIP account settings:
   • Domain: sip.blueface.ie
   • Username: your Blueface username
   • Password: your Blueface password
   • Caller ID Name: your name

   Click on “Register” so the system knows to connect to Blueface, and finally click on “OK”.

   
   

   If you are unsure of your Blueface credentials, verify your welcome e-mail. You can also check your Blueface username and password in your Toolbox on Blueface.ie

6. Now Zoiper should be all set up and ready to use!
   An easy way to test a new setup is to call the Blueface Talking Clock on 303 and find out what time it is.
   
   

Make sure that you do not have the same SIP account registered on two devices as it could cause sound quality problems. To add another SIP account use The ToolBox: you will be able to add a 2nd SIP account to use with Zoiper.